OrderFlow Fulfillment
We streamline the delivery of your products by offering direct shipping to American consumers or to both online and physical retail outlets where they’re sold.
Our all-in-one service includes receiving your goods, performing quality checks, and organizing the shipments to your end consumers or retail partners.
We also offer photography services for marketing purposes. To utilize this service for direct consumer shipments, you will need to avail of our storage options, available on a pallet basis, with a minimum commitment of one month.
OrderFlow Fulfillment Process Overview
- Product Purchase: You are required to have a specific quantity of products for us to manage and ship, with a minimum commitment of one month of storage service. Storage is necessary as you may not sell all of your products immediately.
- Contract Signing: A contract establishing the terms for returns, delivery, quality assurance (QA), payment, and shipment is agreed upon and signed by you.
- Payment: After the contract is signed, we will send you an invoice that must be paid according to the agreed terms. This invoice will include charges for storage facilities and the number of orders that HermesLines has shipped out for the month. The invoice for Orderflow fulfillment will be sent out once a month and must be paid within 14 days of receipt.
- Shipment Arrangement: You arrange for the shipment of products to our warehouse, as specified post-contract, and share the details with us.
- Quality Assurance and Storage: We receive the products, conduct QA, communicate the results with you, and store the products. Marketing photographs will be taken if this option is selected and paid for. If interested, please contact our sales team to access this service.
- Notification of Sale: You inform us when a product is sold. Automatic integration or manual (your preference).
- Preparation and Delivery: We prepare the necessary shipping labels and stickers as required for the shipment of products by courier to your customers. Once the products are ready, we handle the packaging and arrange for them to be handed over to a reliable courier for delivery.
Storage Facility
We ensure the safekeeping of your products with a storage service that offers both flexibility and security.
Our goal is to deliver a smooth and effortless storage experience tailored to your logistical requirements. This service is adaptable to any time frame, subject to the fulfillment of storage fees.
Storage space starts with a minimum of one pallet, with options for smaller boxes as well. For detailed pricing on box storage, please reach out to us.
Storage Facility Process Overview
- Storage Purchase: You commit to storing a specified quantity of products with us for a minimum duration of one month.
- Contract Agreement: A contract is signed by you to confirm the terms and conditions regarding returns, delivery, quality assurance, payment, and shipment.
- Payment and Storage: After the contract is signed, we will send you an invoice that must be paid as per the agreed terms. We then store your goods for as long as the storage fees are paid, or until you instruct us to deliver the products elsewhere (either to a consumer or another location) upon making a sale.
- Ongoing Storage: As long as storage fees are met, we will continue to store and protect your products.
Amazon Prep & Ship
We streamline the process of moving your products to Amazon’s fulfillment centers, aiding your Amazon e-commerce activities.
We handle everything from receiving your shipments, inspecting, and ensuring your products are correctly packaged for Amazon delivery.
We coordinate closely regarding the expected arrival of products and their quality upon receipt. For added value, we offer the option to take marketing photographs of your products, enhancing your marketing efforts on amazon and other platforms.
Amazon Prep & Ship Process Overview
- Initiation: You purchase a specified quantity of products, typically in pallet quantities, intended for receipt and subsequent shipment to Amazon.
- Agreement: A contract is signed outlining the terms and conditions related to returns, delivery, quality assurance (QA), payment, and shipment.
- Payment: After the contract is signed, we will send you an invoice that must be paid as per the agreed terms.
- Shipment to HermesLines: You are responsible for arranging the shipment of the products to the address we provide after the contract is finalized. Shipping details must be shared with us for coordination.
- Quality Assurance and Communication: Upon receiving the products, we conduct a thorough QA process to assess the quality and condition of the items. We will communicate the results with you. If you have opted and paid for marketing photographs, we will provide those as well.
- Delivery to Amazon: We will find and coordinate with a reliable courier to handle the delivery of your products from our warehouse to Amazon for fulfillment. We oversee the entire process to ensure that the products are handled properly and arrive safely. Please note that the cost of shipping from our warehouse to Amazon is not included in our pricing, and HermesLines does not earn any fees from the courier or the shipment itself.